Privacy Policy

Last updated: November 28, 2025

At YLR Creative (“we”, “us”, “our”), we are committed to protecting your personal information
and your right to privacy. This Privacy Policy explains what information we collect, how we use it,
and what rights you have in relation to your data.

This policy applies to information collected through:

  • ylrcreative.com
  • HoneyBook lead and contact forms embedded on our website
  • Mailchimp email opt-in forms and pop-ups
  • Google Analytics tracking on our website
  • Any related communication or services after you contact us

1. Information We Collect

1.1 Information You Provide Voluntarily

When you interact with us, you may provide:

  • Name
  • Email address
  • Phone number (if provided)
  • Business or brand details
  • Project goals and inquiry details
  • Questionnaire responses (via HoneyBook)
  • Files or materials you upload through forms

We do not process any payments on our website. If you become a client, any payments are handled separately and securely inside HoneyBook or another dedicated payment platform, not through ylrcreative.com.

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information using cookies and similar technologies, including:

  • IP address (which may be anonymized for certain regions)
  • Browser type and version
  • Device type and operating system
  • Pages viewed and time spent on each page
  • Links clicked and navigation paths
  • Referring website or source
  • Approximate geographic location (city and country level)

This information is primarily collected via Google Analytics.

1.3 Information from Third-Party Tools

We may receive limited information through:

  • HoneyBook – forms, inquiries, project details and communication.
  • Mailchimp – email address, subscription status, campaign engagement.
  • Google Analytics – aggregated website performance and usage data.

We do not receive credit card numbers or banking details via our website.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and contact requests.
  • Provide proposals, quotes and service recommendations.
  • Deliver services such as brand identity, book design, event branding, VIP days and creative direction.
  • Send emails, newsletters or resources you have opted in to receive.
  • Improve our website, services and user experience using analytics.
  • Maintain internal records, communication history and project documentation.
  • Comply with legal and regulatory obligations where applicable.

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA) or similar jurisdictions, we rely on the following legal bases to process your personal data:

  • Consent – for email subscriptions, marketing communications and non-essential cookies.
  • Contractual necessity – when processing is required to prepare or perform a contract with you (for example, creating a proposal or delivering services you requested).
  • Legitimate interests – for website analytics, improving our services and maintaining the security of our website and systems, where such interests are not overridden by your rights and freedoms.

You may withdraw your consent at any time by contacting us or using the unsubscribe link in our emails.

4. How We Share Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers who assist us in operating our business, such as:

  • HoneyBook – for lead forms, inquiries, client communication, contracts and project management.
  • Mailchimp – for email marketing, newsletters and automated email sequences.
  • Google Analytics – for website analytics and performance tracking.
  • Google Workspace or similar – for secure email and document storage.

These service providers only receive the information necessary to perform their functions and are required to protect your data in line with applicable laws.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website performance, analyze traffic and support features such as forms and opt-in pop-ups. For more detail, please see our Cookie Policy.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including:

  • Inquiry and email subscription data – retained until you unsubscribe or request deletion, or for as long as reasonably necessary for our business records.
  • Client and project data – generally up to 7 years for legal, tax and business recordkeeping purposes, unless a shorter or longer period is required by law.
  • Analytics data – retained according to Google Analytics’ default or configured retention settings.

You may request deletion of your information at any time, subject to our legal obligations.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data.
  • Object to or request restriction of processing.
  • Withdraw consent where processing is based on consent.
  • Request a copy of your data in a portable format.
  • Lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us at privacy@ylrcreative.com.

8. Data Security

We use reasonable technical and organizational measures to protect your personal information, including:

  • Encrypted connections (SSL) on our website.
  • Secure third-party platforms for forms, email and file storage.
  • Limited access to client information within our business.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted via the internet.

9. Children’s Privacy

Our website and services are not directed to children under 16. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. International Data Transfers

We are based in the United States and use service providers located in the U.S. and other countries. As a result, your information may be transferred to and processed in countries outside of your own, which may have different data protection laws. Where required, we rely on appropriate safeguards to protect such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, you can contact us at:

YLR Creative
Meridianville, AL
Email: privacy@ylrcreative.com
Website: https://ylrcreative.com

This Privacy Policy is for general informational purposes and does not constitute legal advice.